Dentrix Ideas

1 Vote

Patient Engage: Welcome Email delivery time

Have the ability to modify the time in which Welcome Emails send out to patients in Patient Engage. This has caused some frustration from patients receiving these welcome emails anywhere from 1am - 5am while they're sleeping.

Created 20 Jul 19:56 by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Allow patients to be visible in HUB no matter their status, allowing office to maintain their policies

Hub currently only allows you to see scheduled active patients in dentrix appointment book. E central listed all patients and their status on the schedule. Would like to see Hub to do the same.

Created 20 Jun 17:41 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

PARENT VS CHILD Primary contact option

Being a pediatric practice, our 2 way text & incoming caller IDs show up as "unknown" when there is more than one child in the family. We want the option to set parents as the primary contact but currently the system only picks up patients. In...

Created 17 Jun 22:06 by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Demand Force Confirmation Update

Please make so that if a patient does not confirm their appointment, but still comes in, that when the appointment is set a complete in Dentrix it reflects the appointment was confirmed in Demand Force.

Created 14 Jun 16:46 by Guest

Appointment Reminders

0 Needs review
1 Vote

Having the ability to send pictures/videos to patients through text in Patient Engage

Being able to send short 30 sec patient education videos to patients through Patient Engage would be great!

Created 24 May 15:53 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Later time options for Birthday reminder

Our patients are receiving their "Happy Birthday" reminders via DemandForce at MIDNIGHT!! I've had upset pts because they believed there was an emergency when their phone buzzes in the middle of the night... There are no other options unless I tur...

Created 19 May 17:29 by Guest

Appointment Reminders

1 Needs review
1 Vote

Make Mobile and Email Mandatory

For texting appointment reminders and sending out forms via email.

Created 09 May 15:55 by Bill Graves

Patient Forms

0 Needs review
1 Vote

Demand Force Campaign: Edit Source Code

Under previous versions of Demand Force Campaigns, it was possible to edit the source code. Having this capability again would be helpful.

Created 21 Apr 19:18 by Chris Raines

Campaign Studio - Newsletters

0 Needs review
1 Vote

Campaign Email Proofs Should Have Working Links

Currently, Campaign Email Proofs do not contain working links. This causes users to send bulk emails with broken links. Email Proofs should accurately reflect exactly what the patient will receive.

Created 21 Apr 19:08 by Chris Raines

Campaign Studio - Newsletters

0 Needs review
1 Vote

Family info on Phone Sight pop up

When call comes into office the patient name pops up. We would like to see the family appointments also pop up. For instance if a mother calls in and wants to see appointments for her family you could see the rest of the families appt with out hav...

Created 13 Apr 14:58 by Guest

Patient Engage Live & Mobile

0 Needs review