Dentrix Ideas

1 Vote

Failed Ebill email

If an Ebill statement that was sent via emailed failed...on the ledger it should NOT show as if it was sent!

Created 12 Jan 15:29 by Guest

Statements

0 Needs review
2 Vote

Take off automatic send from e-billing, have cancel button to stop bills from going prematurely

It would be helpful to not have e-bills automatically "send" when you hit enter. The "send" button is highlighted to go if this is done and there is no way to cancel it. It would be better to need to actually click on send so bills do not go prema...

Created 23 Feb 15:30 by Unknown Unknown

Statements

1
1 Vote

Would like to see Dentrix able to print a manual billing statement to send to patients with an F-L3 format rather than a plain statement on white paper

It looks more professional when charges are posted to the statement. Your 2nd tier tech associates added F-L3 form to the Practice Resource/Practice Defaults did not work properly as you can see attached.

Created 19 Dec 19:55 by Guest

Statements

0 Needs review
2 Vote

Address correction report

This is missing in the new version and it is a valuable tool to track patients that move relocate

Created 28 Jan 15:32 by Guest

Statements

1
2 Vote

Being able to print a separate ledger/statement for each family member when needed

Since Dentrix uses 'families' rather than individual accounts, it would be nice to be able to print each family members ledger using a specific date range rather than the entire family showing on the statement

Created 28 Jan 15:02 by Guest

Statements

0
2 Vote

FIX the billing to not bill patients with outstanding insurance claims

Yes, the option exists to not bill patients with outstanding insurance claims. It doesn't work consistantly though. When we create our billing statements, we ask it to not bill patients with outstanding balance if their portion is less than $5000 ...

Created 30 Dec 15:06 by Guest

Statements

0
1 Vote

Customizable Statements

I would prefer to customize my own default statement. First change would be to adjust the position of the guarantor name and address to be able to use a standard #10 window envelope. Any additional options would be a bonus.

Created 29 Nov 16:49 by Guest

Statements

0 Needs review
2 Vote

Fix the verification of statements prior to printing

After G7.4 was installed when you verify statements before printing, the statements won't print. Please fix.

Created 27 Oct 14:17 by Guest

Statements

1
1 Vote

E-statements Email address

making the return email address for e-statements the office email so the statements do not go in spam folders and allows the patient to reply to the email.

Created 27 Oct 18:05 by Guest

Statements

0 Needs review
2 Vote

Post in Ledger "statement sent" when a statement is printed/sent.

It would save the steps of having to look in the doc center for when the last one was sent or the report on collections manager.

Created 15 Oct 20:23 by Guest

Statements

0