Dentrix Ideas

2 Vote

Seeing the whole family at a glance-family file

The new family file update is good but I find some staff are not using it as they need to see who is all in the family at a glance (old family file listed them below) instead of clicking and selected to view the information where this is helpful i...

Created 22 Aug 02:26pm by Guest

Family File

1 Needs review
3 Vote

switch between old and new workflow

the 'new patient workflow' on the newest update is very time consuming, doesn't capitalize, date of birth has to be formated, you must have the date of birth for the head of household, the zip code function doesn't work properly; please at least g...

Created 10 Jul 08:15pm by fanny etzel

Family File

0 Needs review
3 Vote

Need the option to make a status of NON-Patient again

After the update with the New Patient version the NON- Patient status option has disappeared and the system has converted all those people to New Patient - which they are NOT, we need the option to have a non-pt status for people that are just ins...

Created 10 Jul 07:29pm by Guest

Family File

1 Needs review
22 Vote

I would like to change the font size for all dentrix modules, not just the schedule.

When font size cannot be enlarged, it causes excessive eye strain. It would be nice if we could change font size on Family File, ledger and appointment list.

Created 29 Mar 01:47pm by Guest

Family File

1 Needs review
2 Vote

Beta Family File Suggestion

We are using the beta family file and notice when adding new insurance, it defaults to the Medical Insurance tab instead of the typical Dental Insurance tab. Can we address or at least give an option to set our preference?

Created 14 Aug 03:04pm by Lukin Family Dentistry

Family File

0 Needs review
10 Vote

Look up patient by mobile, work, other phone number not working

When trying to look up a patient by mobile, work, other phone number it does not find the patient even though that number is listed for the patient in one of those fields.

Created 22 Jul 01:27pm by Aaron Taff

Family File

2 Needs review
3 Vote

Restore Resizing for Family File and Ledger Windows

As of the 6/11/25 update, the Family File and Ledger windows can no longer be resized. This impacts efficiency, as many users rely on viewing both side by side without overlap. Please consider restoring window resizing to support smoother multitas...

Created 11 Jun 07:39pm by Guest

Family File

1 Needs review
2 Vote

Entering New Patient

Why did entering a new patient change from entering First Name then Last Name, when everywhere else in Dentrix is Last Name then First Name? Also the feature to automatically capitalize the first letter was very helpful, so now this feature is gon...

Created 30 Jul 03:35pm by Concetta Darling

Family File

0 Needs review
1 Vote

view zip code in family file overview

Zip code is not shown in beta version have to click on edit to view

Created 18 Sep 08:14pm by rebecca tomlinson

Family File

0 Needs review
1 Vote

Naming phone numbers

{"children":[{"type":"paragraph","children":[{"text":"If there could be a way to name a phone number something other than Home, work, mobile or other."}]},{"type":"paragraph","children":[{"text":"If it could be custom like Mom, a person's name, pr...

Created 17 Sep 03:12am by Hannah Kobelsky

Family File

0 Needs review