Dentrix Ideas

1 Vote

Change automatic payment type chosen.

Since most patients pay with a credit card. It would be helpful and save time if the computer could be set up to default to credit card payment instead of check payment and have to be changed every time. Your help desk indicated this could not be ...

Created 12 Nov 21:17 by Guest

General

0 Needs review
8 Vote

Revamp the BETA Program

I recommend offering incentives for more offices to join the BETA program and to set a longer BETA time for offices to filter though all the issues before it is released. Like a few months. The reason is because too many issues are found after the...

Created 28 Jun 22:32 by Guest

General

0 Needs review
14 Vote

Able to sign on the iPad

Please make it so the patient can sign the completed update questionnaire on the iPad. The additional step of having to make the patient sign on the signature pad seems unnecessary. Especially with Covid19 - the fewer things we all touch the better.

Created 12 May 12:17 by Guest

General

0
1 Vote

Offer a customer representative/advocate for customers to escalate issues to.

There is no escalation path when a customer is stuck on resolving a problem

Created 05 Nov 20:13 by Guest

General

0 Needs review
1 Vote

Allow photos to be received through text messages

This would be useful, so we do not have to make patients email us photos.

Created 01 Nov 13:58 by Guest

General

0 Needs review
4 Vote

Active Patients First

When I am searching for a patient, and there are 2 with the same name, the active one should be listed first. But the inactive one is always listed first.

Created 03 Oct 20:08 by Guest

General

0 Needs review
2 Vote

Put Database in Maintenance mode / Kill All User & 3rd party Connections

I would like a utility on the server that would allow you to put the database in maintenance mode that will cleanly terminate all connections and lock out all new connection requests. This would also cleanly close all instances of Dentrix currentl...

Created 19 Jun 03:24 by Guest

General

1 Needs review
2 Vote

Copy / Paste patient name. A button in all modules to copy pt name to the clipboard for other software like Google Workspace

We utilize many Workspace apps and the ability to grab the patient name would be really helpful. I realize this is an advance concept for some offices but I think if the ability was available it would get used more and more. We had used F2 ctrl C ...

Created 12 Jun 14:22 by Guest

General

0 Needs review
1 Vote

Ability to Sort Batch Manager

It would be very convenient to be able to sort the Batch Manager by Date, Description, or Status.

Created 25 Oct 22:09 by Guest

General

0 Needs review
1 Vote

Mobile view- Show events

Our doctors block out times for various events. These do not populate in the Mobile view. If the Dr. is accessing the day, they do not know if the time slot is actually available. unless they are in the office with the desktop. This diminishes the...

Created 25 Oct 14:58 by Guest

General

0 Needs review