Dentrix Ideas

5 Vote

EOB status

Create an ability to go back and view any EOB to see what stage it is at.

Created 26 Mar 09:28pm by Ashley Watkins

Dentrix Canada / Insurance

0 Future consideration
4 Vote

Insurance duplicates

There should be a way that dentrix will not allow you to enter the same insurance more than once under the same group number. this will prevent insurance aging from growing and allow dentrix users to prevent insurance mistakes. You should also be ...

Created 13 Sep 08:17pm by Guest

Insurance

0 Needs review
4 Vote

Add a button to the enter code box for exemption from annual maximum

While the option of adding different maximum for different benefit types was added, it is not common to have an entire service type exempted as it is a individual service. A check box in the enter code screen to exempt from maximums would be bette...

Created 19 Jul 07:11pm by Guest

Dental Insurance Benefits and Coverage

1 Needs review
4 Vote

Bill UCR fees to insurance, keep insurance fees for production

Our Dr. wants to know his ACTUAL production numbers every day. Since contracted insurance rates are usually lower than UCR fees, those are the #s he wants for production. HOWEVER, when billing to insurance we need to bill our UCR fees regardless. ...

Created 27 Apr 02:40pm by Guest

Claims

1 Needs review
4 Vote

Report: number of patients under ea. insurance

We would like a report showing the number of patients on each insurance plan, ie. Cigna 600, Delta 875, etc. Support is saying there is no such report.

Created 22 Mar 01:30pm by Guest

Insurance

0 Needs review
4 Vote

More advancements need to be made to the insurance break down feature

I think this feature that already exist could be improved upon. it's nice that the info is in there, but it doesn't provide a pop up when scheduling codes with frequency limitations. we were so excited about this feature and were sad to find out i...

Created 1 Feb 11:33pm by Guest

Dental Insurance Benefits and Coverage

1 Needs review
4 Vote

Have a write off column for PPO plans

Within a PPO insurance plan, a write off column needs to be added so treatment planning can be more accurate. Currently the tx plan doesn't take into account what the PPO adjustments will be and it makes it very difficult to give accurate estimate...

Created 6 Oct 07:25pm by Guest

Insurance

0 Needs review
4 Vote

Frequency maintenance in the ledger

Make it easier for offices to track when procedures will not be covered. Possibly add another section to the coverage table where we can input the policy's frequencies, then cross-reference the history/make the procedure another color in the ledge...

Created 16 Sep 07:48pm by PB

Insurance Maintenance

0 Needs review
4 Vote

Automation of Dental Insurance Fields from eServices Eligibility and improved eligibility verification

Trojan days are over. When will eServices write back into the Dentrix insurance file? Also, need better eligibility in real-time.

Created 1 Apr 02:17am by Guest

Insurance

0 Needs review
4 Vote

CONNECT TO CREDIT CARD READER WHEN POSTING AND INSURANCE PAYMENT

Currently when entering an insurance payment that is paid by the insurance company via virtual credit card payment we are having to enter as an insurance payment, then separately enter as a credit card payment and then do a debit adjustment to off...

Created 22 Dec 02:27pm by Guest

Insurance

0 Needs review