Dentrix Ideas

1 Vote

Fix Secondary Issues

When adding a secondary claim after posting a primary claim, it creates a lot of issues. Not be able to submit secondary unless everything deleted and adding secondary then resubmitting/posting primary... Also Dentrix will send secondary under the...

Created 01 Nov 14:26 by Guest

Claims

0 Needs review
1 Vote

INs Claim follow up TRACER

I would love to have the Tracer option back for claim follow up, it is very helpful to audit which claims I need to call on and which ones I do not have to spend the time looking up to check to see if I did. Thank you so much!

Created 13 Oct 22:25 by Guest

Claims

0 Needs review
2 Vote

D6190 needs option to add tooth #, quadrant AND arch

multiple insurance companies bounce back claim submissions for D6190 requesting tooth #, quadrant AND arch. We use Box 35 to submit this info in the remarks, but their automated systems can't read this. The outcome is additional man hours required...

Created 21 Aug 14:57 by Guest

Claims

0
1 Vote

Make estimated insurance amounts in Dentrix visible to third party software.

Henry Schein blocks this information currently so that other software platforms cannot read this data. This does not encourage free market choice on use of alternate treatment presentation software, and is restrictive.

Created 05 Oct 16:43 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
1 Vote

Insurance Tracer

Please add tracer back to insurance claims. There is no way to track claims & keep track on claims when running reports. With out tracer if you just followed up on claim it will still pull up on report since there is not tracer attached.

Created 04 Oct 21:22 by Guest

Insurance

0 Needs review
1 Vote

Generate a report by time frame & code if the pre-auth estimates are what the insurances are really paying

No description provided

Created 03 Oct 19:05 by Guest

Insurance

0 Needs review
2 Vote

Estimate pending insurance in maximum/deductible used for treatment planning purposes.

The patient doesn't get an accurate estimate of benefits used when presenting a treatment plan.

Created 12 Aug 14:15 by Guest

Insurance

0
1 Vote

Would love a report to sort treatment plans by the fee schedule they are attached to

We are currently considering with which insurance plans we would like to stay in network. Part of this process consists of which fee schedules have the lowest fees. Some of the fees are extremely low, but we aren't very sure which plans these are ...

Created 23 Sep 15:45 by Guest

Insurance Maintenance

0 Needs review
2 Vote

automatic claim attachemnt needs a copy from another payor ID option

If it were possible to copy a payor id, it would save a large amount of time in entering a new insurance plan

Created 24 Jul 16:34 by Guest

Claims

0 Gathering Feedback
1 Vote

Include Dates with Clinical Note Attachments

CIGNA requires seat date as well as prep date on their claims. I always include clinical notes. To prevent having to put that in the "Remarks" section, why not add the dates to the clinical notes when they are attached.

Created 20 Sep 20:22 by Rebecca Brown

Claims

0 Needs review